Vehicle Pick-Up
Schedule your appointment and retrieve your vehicle.
How to Get Your Vehicle Back
Follow these steps to schedule your pick-up appointment and retrieve your vehicle from our lot.
Hours
- Monday – Sunday24 Hours
- All Holidays24 Hours
- 365 Days a YearAlways Open
Appointments outside standard business hours (Mon–Fri 8 AM–5 PM) are available with an additional after-hours fee.
Location
Call (503) 724-5305 to confirm the lot holding your vehicle and get the address.
Vehicle storage locations vary. Always call ahead to confirm where your vehicle is held before arriving.
(503) 724-5305What to Bring
Valid government-issued photo ID
Must match the name on the proof of ownership
Proof of vehicle ownership
Title or registration in your name
Payment
Contact the lot before arriving to confirm accepted payment methods and amount due
Pick-Up Steps
Confirm Your Vehicle
Use our online lookup or call us to confirm Elite Towing has your vehicle and to get the lot address.
Gather Your Documents
Bring your photo ID and proof of ownership (title or registration). Contact the lot to confirm payment methods before arriving.
Schedule Your Appointment
Book online or call us to schedule your pick-up time — available 24/7.
Retrieve Your Vehicle
Arrive at your scheduled time with your documents and payment. All fees must be paid before the vehicle is released.
Fees
Fees include the base tow charge plus daily storage. An after-hours surcharge applies to appointments outside Mon–Fri 8 AM–5 PM.
Base tow charge
Varies by vehicle type and distance
Daily storage
Accrues from the date of tow
After-hours fee
Applies to appointments outside Mon–Fri 8 AM–5 PM
Personal Property
You may retrieve personal property from your vehicle during business hours. Items bolted to the vehicle or requiring tools to remove cannot be taken.
Using Insurance?
We work with most major insurance carriers. We bill GEICO, Allstate, and Progressive directly when authorization is confirmed. Other carriers are welcome — you pay us directly and may request reimbursement from your insurer depending on your policy.
Insurance Billing InfoReady to Pick Up Your Vehicle?
Call us or schedule online — we're available 24/7, 365 days a year.
Have a question? Find your answer instantly.